Welcome to our online store. These Terms and Conditions govern the use of our website and the purchase of products from our catalogue. By placing an order, you agree to be bound by these terms.
1. Company Information
This website is operated by Viridimania, based in Italy:
VIRIDIMANIA Srl
Via Casilina 3
00182 Roma - Italy
VAT Number: IT17693231007
Email: admin@viridimania.com
Telephone: +39 333 2979432
2. Products
Our catalogue includes indoor and outdoor plants, bulbs, seeds, and gardening tools and supplies. Please note that product images are for illustrative purposes only — variations in size, colour, and form may occur due to the nature of living products.
3. Orders and Availability
All orders are subject to availability and confirmation. If a product is out of stock or unavailable, we will contact you promptly to offer an alternative or arrange a refund.
4. Pricing
All prices are listed in Euros and include applicable VAT. Shipping costs are calculated during checkout based on the delivery address and method selected.
5. Shipping and Delivery
We ship within the European Union. Delivery times vary by destination and product type (especially for live plants). Estimated delivery dates are provided during checkout. We are not responsible for delays caused by third-party couriers or customs.
6. Right of Withdrawal (EU Customers)
In accordance with EU regulations, you have the right to withdraw from the purchase within 14 days of receiving the goods, except for perishable items such as live plants, bulbs, or seeds.
To exercise your right of withdrawal, please contact us at [email]. Items must be returned unused and in original packaging at your expense. Refunds will be processed after we receive and inspect the returned items.
Excluded Items
The following products cannot be returned:
• Live plants, bulbs, or seeds once delivered
• Opened or used items
• Custom orders or personalised items
We cannot offer refunds for perishable items that deteriorate due to incorrect handling or delayed collection.
7. Damaged or Defective Goods
If your order arrives damaged or incorrect, please notify us within 48 hours of delivery, including clear photos. We will offer a replacement or refund where applicable.
8. Warranty
Products such as tools and accessories are covered by the legal warranty period of 24 months. Live plants are excluded from warranty due to their perishable nature and dependence on care conditions after delivery.
9. Account and Website Use
Users are responsible for maintaining the confidentiality of their account information. We reserve the right to refuse service, terminate accounts, or cancel orders if terms are violated.
10. Applicable Law
These Terms and Conditions are governed by the laws of Italy and the European Union. In case of disputes, the competent court will be located in the jurisdiction of the seller’s headquarters.
